POSITION:  Technical Service Supervisor

BRANCH:    Cornwall and South West

We currently have a vacancy for a Technical Service Co-ordinator to join our Branch Office in Redruth, Cornwall. The position involves general day to day running of the engineering diary & all admin associated with it

The ideal candidate MUST have the following key skills & experience:

  • Excellent customer care, friendly phone manner & good listening skills
  • Excellent people skills- both with engineers & customers
  • A good geographical knowledge of Devon and Cornwall
  • Have the ability to be re-active in a very busy department
  • Have good organisational and time management skills
  • Be able to build rapports with customers at all levels
  • Have a calm disposition
  • Be reliable and have the passion to succeed in looking after our existing customer         base

 

On a daily basis they will be taking emergency calls from our customers and then planning and co-ordinating the jobs with the Service Engineers.

A competitive rate of pay is available depending on experience.

If you are interested in the role, please send your CV to clare.dougal@cornishcoffee.co.uk The closing date for CV’s to be received is Tuesday 29 May 2018.  If you’re successful with our selection process you will be invited to attend an interview at our Cornwall branch.

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